| I entered my Serial Number when asked for a password, but it's not working. Why? |
| The serial number printed inside your package is NOT your password. Use the serial number to register your product and obtain your unique 8-digit password. Use this password to unlock your CD and to login to your Ask Archie website account. |
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I have registered, what benefits have I unlocked?
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By registering and becoming a member of Ask Archie, you are able to:
- Receive tutorials
- Have access to Exam questions
- Book extra lessons
- Gain access to ArchieMobile
- Be enter into Archie exclusive competitions
- And much much more…visit our website regularly for updates
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| What do I need my password for? |
- Your unique password is used to open your Ask Archie CD
- Login to your Archie Member page on our website
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| What happens if I lose my password? |
Simply submit the "forgot password" form on the home page to have it sent to your registered email address. |
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| I’ve heard about these tutorials, but what exactly are they and how do I get them? |
- Tutorials are extra examples we provide as an added benefit to our Archie Members. They provide additional examples used to supplement the examples on the Archie CD
- Tutorials are first sent out via email to you and are then available on your Members area. (see below)
- Tutorials will be sent out every Saturday at 8am. This will allow you to practice extra examples given to you in class over the weekend
- The following Saturday after a tutorial has been emailed to you it will be avialable for access on your Members portal
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| The Archie CD really helps, but I'd perhaps like to have extra lessons face-to-face with a tutor |
Ask Archie also provides tutoring for those who would like face-to-face extra lessons. Please click above to book you lesson right now |
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| Do my tutor lessons fall part of the Archie member benefit? |
The Archie Tutoring service is available at an additional cost, and was introduced as an additional benefit to those that really need it. |
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| I am confused, do lessons happen over the internet, or do I have a real person who is teaching me? |
Archie sends a tutor directly to you who will sit down and teach you or your group. |
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| Where does Archie have these lessons? |
Lessons are coordinated between you and your tutor, and lessons normally occur at your house for your convenience, unless you would like tutoring elsewhere. |
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| I would like to have extra lessons in a group, is this possible? |
- In order to make extra lessons available and affordable to as many students as possible, Ask Archie now allows you to have extra lessons face-to-face with a tutor, but in a group
- This means that you and any buddies can team up in a group of 3 or 5 to create your own little study group who will be taught be the Archie tutor
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| There is a question which is unanswered here, what do I do? |
Please send an email by clicking "Contact" above, and we will get back to you shortly. |
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